optimize the value of your contingent workforce.
Whether IT, finance, HR, marketing, management consultancy, legal, engineering or facilities services, your organization is likely dependent on third-party service providers for its overall success. Yet few companies consistently realize the best possible value when procuring these services.
It’s time to shift from focusing on the cost of their inputs to understanding the ROI of their outcomes. Randstad Sourceright services procurement services help you ensure the right suppliers are used for the right work, speed to productivity is as fast as possible, and contractual obligations are met within the agreed timeframe and within budget.
enhance services procurement at every stage
Every organization has unique support needs across the SOW engagement life cycle. Randstad Sourceright services procurement and SOW management services allow you to choose different or multiple combinations of support across 20 steps of the services procurement life cycle, depending on where we can add the most benefit.
- instant access to dedicated SOW management experts
- a simple, modular and customizable approach
- focused on business results, not just KPIs
- higher adoption and satisfied procurement leaders
4 services procurement pitfalls to avoid.
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the work and deliverables need to be better defined in the SOW contract.
If the project requirements are too vague or ambiguous, then your service providers will not clearly understand what they are being asked to deliver or what their success measures will be. Well-written SOW contracts will clearly define the project, milestones and key deliverables to set clear and actionable expectations.
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the commercial terms are not equitable.
Your engagement managers and the SOW service providers both need to feel good about the fee structure. Engagement managers want to be sure their budget is going as far as possible, while service providers want to make a reasonable return on their time and resources.
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you prioritize cost savings or terms over the one that can best deliver the work.
The worldwide market for outcome- and milestone-based services is worth several trillion dollars, and the SOW workforce encompasses all types of service providers in the supply chain, from the largest global players to individual consultants. Instead of choosing the service provider who is best placed to deliver the work, however, organizations will often default to whoever is the cheapest option on paper, whoever they may have used before, or whoever is considered the most politically expedient.
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your strategy focuses on control rather than optimizing SOW services.
and in this respect organizations who have large in-house procurement teams can be just as inefficient and ineffective at buying external services as those with no in-house expertise at all. The key is how you view your SOW workforce.
If you principally view the SOW workforce as a cost or a risk to be minimized, then the result will be an approach that is far too rigid and controlling. You may overly focus on definitions, rules and uniformity. You may add unnecessary time and complexity across the end-to-end process, leaving you with a very frustrated supply chain.
Alternatively, if you view the SOW workforce as a competitive asset, then you will adopt an approach that is much more likely to succeed in the long term. You will focus on the work that needs to get done and consider all potential engagement options. You will deploy sourcing strategies that facilitate and empower the people with the need and the budget, and you will have an invested supply chain that’s dedicated to delivering results.
our expertise.
Talent intelligence, technology, talent marketing and DEI are integral to Randstad Sourceright services procurement and SOW management solutions. Explore each area of expertise below to learn more.
are you ready to reimagine services procurement?