about randstad enterprise
As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.
Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.
- Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.
- We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.
- We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.
- We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.
about team
As a Specialist - Candidate Screening, you play a crucial role in the recruitment process for our global clients. Your responsibilities include meticulously screening profiles, CVs, and job applications to identify the best candidates. Your expertise is essential in understanding client requirements, developing efficient screening strategies, and ensuring a high standard of excellence within our international team.
This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole.
purpose of the job
As a Specialist - Candidate Screening within Randstad Enterprise, you're at the forefront of the recruitment process, focusing on screening profiles, CVs, and job applications for our global clients. Your role is pivotal in delivering strategic value by providing expert insights into candidate selection. Leveraging data and market knowledge, you craft efficient screening strategies that meet the evolving needs of our clients. As a strategic partner, you enable creative solutions and drive innovation in navigating the dynamic talent market landscape.
Our Screening Specialists are not only experts in recruitment but also future leaders in the talent market. Implementing and executing screening and selection processes are integral parts of your role, ensuring that our talent strategies are effectively executed to meet our clients' objectives and drive organizational success.
roles and responsibilities
Screening/Shortlisting
- Conduct thorough screenings of profiles, CVs, and job applications to identify qualified candidates.
- Understand client requirements and job specifications to effectively match candidates to roles.
- Utilize data insights and market knowledge to refine and optimize screening strategies.
- Develop and maintain a database of potential candidates for various roles across multiple industries.
- Driving innovation by proactively identifying and coming up with innovative ideas.
- Collaborate with recruitment teams to ensure a seamless and efficient hiring process.
- Provide detailed feedback and recommendations to hiring managers on shortlisted candidates.
- Stay updated on industry trends and best practices in candidate screening and recruitment.
Continuous improvement
- Cooperating and partnering with client stakeholders e.g. Hiring Managers, Managers Operations and the HRBP’s.
- Participate in the continuous improvement of screening processes and tools.
- Assist in the development and implementation of recruitment programs and policies.
- Foster a collaborative and inclusive team environment, valuing diverse perspectives.
- Coordinate with global recruitment teams to ensure consistency and efficiency in candidate screening processes.
- Track and analyze key performance indicators (KPIs) related to candidate screening and report findings to improve future processes.
- Maintain open communication with team members to share insights, challenges, and best practices.
- Participate in team meetings and contribute to discussions on improving overall recruitment strategies.
competencies
Analytical skills
You know how to use data and to make decisions based on your insights. Aware of the various ways in which data can be used to solve problems. You analyze data to identify challenges and trends and solve complex problems. Curious and always searching for creative solutions. You know how to improve and optimize processes and quickly deliver solutions.
Client focus
You communicate openly with your colleagues and clients. Build strategic partnerships with internal and external stakeholders, which shape the environment for the success of Randstad. You use your comprehensive knowledge and skills to manage client accounts in a way that provides benefits both for the organization and our clients. You are able to present complex information with clarity to the client.
Market Knowledge
You understand industry trends, our products and services. You are constantly looking for being up to date with the latest market trends. Have the ability to comprehend data and information in order to collect market insights, create new opportunities and potential profitable and efficient changes.
Innovation and creativity
You have the ability to turn a new concept into a success for a client, inventing/proposing new ideas & concepts and creatively turning new ideas into reality.
job requirements
experience required
- Relevant experience in a similar role (BPO/RPO/MSP/Recruitment/Sourcing)
- Experience of working in customer service/customer relationship or high-volume BPO environment
- 1-2 years experience in the BPO sector is highly preferred
- Stakeholder management on Operational management level
- Strong communication and organizational skills
- Strong interpersonal skills and keen attention to detail
- Demonstrated track record of understanding clients needs and translating those into daily productivity
knowledge
- BPO/customer services/in-bound/out-bound client services/KPO/RPO etc.
- screening/CV shortlisting/quality management
- attention to detail