Inside Sales Representative | Customer Success – Randstad RiseSmart NL
Join Randstad RiseSmart and Make an Impact!
Randstad RiseSmart is a trusted HR partner helping employers build a sustainable workforce strategy through career transition, redeployment, and coaching solutions. We guide both employers and employees toward their next
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steps, fostering a more inclusive and dynamic labor market.
To support our Customer Success Account Team, we are looking for a Dutch-speaking Inside Sales Representative. In this role, you will be the key link between RiseSmart and our clients, ensuring strong relationships, high-quality service, and business growth.
This role offers a great stepping stone into account management, customer success, and sales within a multinational HR solutions provider. You’ll gain valuable experience in client management, HR solutions, and commercial strategy, opening doors for future career growth.
Why Join Us?
✨ Collaborate with a dynamic account team to drive customer engagement 🚀
✨ Support and expand relationships with existing clients 🤝
✨ Develop your career in customer success & sales 📈
✨ Work in a flexible, hybrid/remote environment 🏡
Your Responsibilities 🎯
🔹 Manage and strengthen relationships with existing clients, ensuring excellent service delivery.
🔹 Follow up on contracts and agreements related to outplacement, career coaching, workshops, training, and reintegration.
🔹 Advise clients on our services, issue proposals, and handle commercial inquiries.
🔹 Proactively engage with inactive clients, sending targeted mailings and identifying new sales opportunities.
🔹 Guide new clients through the onboarding process, ensuring a seamless experience.
🔹 Maintain accurate records of client interactions, contracts, and progress reports using internal tools.
🔹 Generate reports for clients and government agencies, ensuring compliance with agreements.
Who Are We Looking For? 🔎
✔ Fluent in Dutch & English (B2 level minimum).
✔ Strong communicator—able to inform, persuade, and support clients effectively.
✔ Independent and structured—able to manage multiple priorities with accuracy.
✔ Empathetic and proactive—customer-oriented with a problem-solving mindset.
✔ Comfortable in a fast-paced environment, able to maintain perspective under pressure.
✔ Tech-savvy, with good knowledge of Google tools (Drive, Sheets, Docs, etc.).
📍 Location: Netherlands (Remote/Hybrid)
📄 Contract: Permanent (Full-time)
💰 Competitive salary + Benefits
🗣 Languages: Dutch (Fluent) & English (B2)
📅 Start Date: ASAP
Interested in making an impact? Apply now or contact dior.musombo@randstadsourceright.co.uk for more details.
💡 Know someone who would be a great fit? Feel free to share this opportunity!
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