Fortune 100 tech giant strengthens employee engagement and retention.
Randstad RiseSmart career coaching propels 96% increase in retention, empowering employees with personal coaches and online resources
client
a $30 billion Fortune 100 technology company
challenge
Through employee surveys, the employer uncovered barriers to employee engagement. Employees wanted to take control of their career growth, learn new skills and understand how to apply those skills in their roles.
solution
The organization implemented Randstad RiseSmart career coaching to provide employees with one-to-one career coaching and an online portal packed with skilling resources.
key results
96% of employees say they are now more likely to stay at the company for two or more years. With this highly engaging career coaching offering, the technology company is building stronger relationships with talent, helping to ensure they are engaged and feel valued.
employees seek to take control of their careers
As a certified Great Place to Work, through a survey, this Fortune 100 company discovered barriers to engagement existed within its internal career development and learning programs. First, employees wanted to take control of their careers, but lacked the know-how and plans to do so.
Second, employees could learn new skills toward career development but said the impact of having individual career conversations with a coach on how to apply their learnings was missing. Lastly, managers confidently executed day-to-day duties, but lacked the skills to hold meaningful career conversations with their teams.
As an organization that prides itself on inclusivity and driving impactful careers for all, not just high-potentials, the technology leader quickly realized that change was needed to achieve their employee commitments.
guiding employees to meet their career goals
The organization partnered with Randstad RiseSmart to provide employees with a career coach and online portal packed with career resources. Randstad RiseSmart coaches worked with employees to understand where each person was in their career journey, and guided them to create a visible road map and clearer understanding of how to reach their goals. The result is a scalable solution powered by coaching that leverages data and proprietary career tools to increase positive sentiment, employee achievement and the ability to retain top talent in critical roles.
Employees at all levels benefit from one-to-one sessions with high-caliber, certified Randstad RiseSmart career coaches. Overall, 97% say their coaches help them form meaningful career goals. Dedicated coaching sessions enable them to make informed decisions about the evolution of their careers.
Employees report 100% satisfaction with the articles, videos and podcast learning opportunities offered through 24/7 access to Randstad RiseSmart’s award-winning online portal. Resources on the portal equip employees with coaching and learning topics they need, including career planning activities, branding and resume tools and skilling resources.
Employees get access to insights about the most in-demand skills that will be needed in the future based on market research from 40,000 sources through Randstad RiseSmart’s first-of-its-kind, AI-driven career data and analytics tools, BrightFit™. Career coaches use these insights, which 97% of participants find valuable, to frame proactive, achievement-driven conversations with employees.
a reason to stay
After the implementation of Randstad RiseSmart career coaching, 96% of employees say they are now more likely to stay at the company for two or more years. With this highly engaging coaching offering, the technology company is building stronger relationships with its talent, helping to ensure they are engaged and feel valued.
Reinforcing a reason to stay, experience-driven career coaching increased positive sentiment and loyalty of employees to the organization.